Try clicking https://myplan.johnhancock.com/login to regain access to your account. This is temporary and we are working hard to resolve it.
If your issue persists, and you are a participant in a retirement plan, a representative in our Participant Service Center can help.
Please provide the representative with the URL at the top of the browser, and the code at the very bottom of this page.
If you have a numerical contract number or are calling about a 401(k) plan with under 200 employees: 1-800-395-1113
If you work for a company with more than 200 employees: 1-800-294-3575
If not, please try again or check out a list of all our Corporate Call Centers.
Questions about your John Hancock Managed IRA Account?
Call 1-888-232-3695 to speak with a John Hancock Managed IRA representative.
Representatives are available 9 am to 5 pm ET, Monday-Friday New York Stock Exchange business days.
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