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Tax documents

  • Form 1099-R (online)
  • Form 1099-R (printed)
  • Online tax forms
  • Form 1099-R (online)
  • Form 1099-R (printed)
  • Online tax forms

  • Back to Get Support

Form 1099-R (online)

  • When you withdraw or roll over money from your account, your 1099-R is available by January 31 of the year following the distribution
  • You can access your tax forms online for up to 24 months after your withdrawal

Tip: If you don’t see your tax form after January 31, check back in a few days or contact your plan administrator.


Form 1099-R (printed)

  • If you requested paper delivery, your 1099-R is mailed by January 31 of the year following the distribution. Your tax form is also available online for 24 months
  • You won't receive a 1099-R if you didn't make a withdrawal or rollover
  • A 1099-R is not issued for a loan
  • Your employer provides a W-2 form which includes details about your retirement plan contributions

Tip: Update your communication preferences in your online profile to choose how you receive information. If you signed up for paperless delivery, we email you when your statement or tax form is ready.


Online tax forms

  • Sign in
  • Select Review, then Statements

Tip: Access your tax forms online for up to 24 months after your withdrawal

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Manulife John Hancock Retirement

Manulife, Manulife Retirement, Stylized M Design, and Manulife Retirement & Stylized M Design are trademarks of The Manufacturers Life Insurance Company, and John Hancock and the Stylized John Hancock Design are trademarks of John Hancock Life Insurance Company (U.S.A.). Each are used by it and by its affiliates under license.​

The content of this website is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. It is not intended to provide investment, tax, plan design or legal advice (unless otherwise indicated). Please consult your own independent advisor as to any investment, tax, or legal statements made.

This is no guarantee that any investment strategy will achieve its objectives.

John Hancock Retirement Plan Services LLC provides administrative and/or recordkeeping services to sponsors or administrators of retirement plans through an open-architecture platform. John Hancock Trust Company LLC, a New Hampshire non-depository trust company, provides trust and custodial services to such plans, offers an Individual Retirement Accounts product, and maintains specific Collective Investment Trusts. Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY), and John Hancock Life Insurance Company of New York, Valhalla, NY. Product features and availability may differ by state. All entities do business under certain instances using the John Hancock brand name. Each entity makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Unless otherwise specifically stated in writing, each entity does not, and is not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity. Securities are offered through John Hancock Distributors LLC, member FINRA, SIPC.

NOT FDIC INSURED. MAY LOSE VALUE. NOT BANK GUARANTEED.

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